Shipping policy
Processing Time
All orders are handmade and carefully packed in my UK studio.
Orders are usually dispatched within 1–3 business days.
UK Shipping
- Standard UK shipping available on all orders.
- Free UK shipping on orders over £25.
International Shipping
- International shipping is available worldwide.
- Free international shipping on orders over £40.
- Delivery times vary depending on destination and customs processing.
Estimated Delivery Times
United Kingdom: 2–5 business days
Europe: 5–10 business days
International: 7–21 business days
Please note that delivery times are estimates and may be affected by postal delays, customs processing, weather conditions, or holidays.
Incorrect Address
Please make sure your shipping address is correct before placing your order.
If you need to update your address, contact me as soon as possible at:
brightstarangelstore@gmail.com
Lost or Delayed Orders
Once an order has been shipped, delivery is handled by the postal service. If your order is significantly delayed, please contact me and I will do my best to help.